How does ViñalesRent work?
The operation of ViñalesRent is very simple: you only need to know how many and what kind of rooms you want to reserve, and when and how many days you want to be in Viñales, Cuban National Park and Natural Heritage of Humanity, declared by UNESCO in 1999. From from that point, you must choose on the platform www.vinalesrent.com a private house that suits your interests.
How can I choose a house among all the houses offered on www.vinalesrent.com?
On the www.vinalesrent.com platform you will find all the necessary information to make a suitable choice of the house you want to stay in the city of Viñales, in the province of Pinar del Río, Cuba. They show the conditions of the rooms of each house, a broad description of the characteristics of the house and the services that are offered, as well as other information of interest.For any doubt you can communicate directly with your ViñalesRent Manager via email, directing all your questions and doubts to the account email@example.com that will be resolved as soon as possible by the same route Remember to check the spam or junk mail folder, since your e-mail Manager may have sent the mail there Manager you're waiting for.
How is the reservation process?
The reservation process can be done in a few minutes, depending on your interests, you can choose the private house you want from all the ones offered on the www.vinalesrent.com platform, so you should read carefully the description of the conditions of the house and the services that are offered, and their respective prices.In addition, you must keep in mind the number of people to stay, the amount and type of room you need (single, double or triple), the desired location of the house in the city Viñales tourism (can be found on the google map available on the www.vinalesrent.com platform.) If you have any questions, please contact the Manager of ViñalesRent directly via email firstname.lastname@example.org. Once you have chosen the private house on the desired date, you must fill out and send a simple form from the platform www.vinalesrent.com by clicking on "Book." If you prefer, you can also send your request. directly to the Manager through the email email@example.com. As soon as we receive your form with the required information (private house, date, number of nights, number of people, type of room) the Manager of ViñalesRent will initiate the negotiations with the owner of the chosen house to check availability. Once the availability for the requested date has been confirmed, you will be notified via e-mail. Once you receive the notification you must confirm your acceptance to secure your reservation. It is not necessary to pay in advance nor the first night, you will pay everything in the destination when you have arrived at the reserved house. Remember to check the spam or junk folder, since your software may have sent the email from the Administrator that is waiting there.
With what time should I make a reservation at ViñalesRent?
ViñalesRent needs at least one day to manage with the owner of the house that you have booked on the www.vinalesrent.com platform, if you were already in Cuba and near Viñales, and your request for a stay is for the same day or the next to have contacted us, we recommend that you contact us directly by phone or via mail to streamline the management.Keep in mind that getting a reservation for the same day is very complicated and much more in high season, but do not doubt that we will put all our effort To ensure you the desired accommodation in the requested time. Yes, we recommend that as soon as you have decided to visit Viñales, you should start the reservation process, keep in mind that Viñales is a tourist center in Cuba, where it is usual for visitors stay in private homes instead of in state hotels, so to let a day pass or just an hour could mean the loss of the opportunity to stay in a hotel. determined house, since another tourist has been ahead of you in the decision. In Viñales more than 90% of tourists stay in private homes.
How do I know if an accommodation is available?
When you send the reservation request form (see the FAQ question: How is the reservation process?), We will respond in a few hours informing you if the desired house has availability or not. If for that house and date there was no accommodation available, we would propose other houses with the same conditions to the one chosen and with availability in those same dates, and you must decide if you accept it or not within a period of 24 hours from our notification. If you do not respond within that period, ViñalesRent will cancel your request, freely arranging that house for other requests. If you have flexibility in dates, look on the platform www.vinalesrent.com alternative dates or consult the Manager directly at the email: firstname.lastname@example.org.